WHO WE ARE 

Known best as the 'Undisputed King of Trainers', JD Sports reigns supreme as one of the biggest and best global Sports Fashion brands across footwear and apparel. 

Founded in 1981 in Greater Manchester UK, JD Group has achieved remarkable growth through rapid global expansion, now standing as the leading global sports fashion retailer. With over 3,400 stores worldwide, we strive to inspire the emerging generation through a captivating connection to the universal culture of Sport, Music, and Fashion. 

In 2017, JD Sports first launched within the Australian market and has since expanded to 60+ stores across all Australian states and New Zealand, with plans for continued future growth. Our mission is to offer unparalleled service and style to all our customers. 

Working at JD Sports is a state of mind, an attitude and way of challenging the norm. We do not conform; we create our own path and are elite within our field. And now, we’re seeking talented and passionate individuals to join our team. 

THE ROLE 

We’re looking for a Shift Operations Manager to join our Distribution Centre team at JD Sports. This pivotal role is responsible for leading, coordinating, and optimising warehouse operations for our afternoon shift to ensure exceptional service delivery to JD Sports stores and online customers. 

As the Shift Operations Manager, you will lead a team of Shift Leaders and Supervisors, driving operational excellence, developing team capability, ensuring compliance and safety, and continuously improving efficiency and quality. 

You’ll be accountable for the performance of your shift, ensuring orders are fulfilled accurately and on time, automation is running smoothly, and your team remains motivated, engaged, and aligned to JD’s high standards. 

Our afternoon shift runs Monday to Friday, 2:30pm–10:30pm—perfect for those who like a later start! 

Reporting into the Operations Manager, this role is responsible for but not limited to:  

Key responsibilities include: 

• Lead and motivate your team to meet daily operational and service targets 

• Plan and allocate labour and resources to achieve productivity and quality goals

• Ensure accurate and timely order fulfilment for both stores and online customers

• Partner with technical and systems teams to maintain peak automation performance. 

• Drive continuous improvement and support Lean practices across the site

• Promote a proactive safety culture and ensure compliance with all WHS standards

• Deliver accurate reporting on shift performance, productivity, and attendance

• Support key business projects and initiatives as required

WHAT WE’RE LOOKING FOR 

• 5+ years’ experience in Warehouse or Manufacturing Management 

• Experience leading large operational teams in a high-volume environment 

• Knowledge of logistics and distribution within the retail or fashion industry 

• Experience working with automation equipment or systems 

• Strong planning and organisational skills with the ability to manage multiple priorities 

• Proven leadership skills with a focus on developing and empowering teams 

• Understanding of Lean methodology or continuous improvement principles (preferred) 

• A proactive, solutions-focused approach and commitment to operational excellence 

• Excellent communication and stakeholder management skills 

WHAT’S IN IT FOR YOU? 

• Birthday leave 

• Competitive Salary 

• One month paid parental leave 

• Referral bonus scheme 

• Training and development to evolve and shape your career 

• Opportunity to progress across all areas of the business including Retail, Support Office and our Distribution Centre 

• Treat yourself with our attractive staff discount! This can also be used for friends and family 

• Access to our Employee Assistance Program & Mental Health champions 

We are passionate about connecting with driven and skilled individuals who are invested in their development, so that together we can evolve our brand's success, alongside evolving your career. 

JD values diversity and inclusion and champions a culture where everyone feels, valued, included, and celebrated. 

What are you waiting for? Apply today and kick start your JD Sports Journey. 

Please note, by applying for this role, you consent to us completing a Work Rights check to verify your working rights where required.