Operations Manager - Highpoint
Lead behind the scenes as Operations Manager! Drive team performance, optimise processes, and ensure everything runs efficiently to deliver an exceptional in-store experience every time.
WHO ARE WE
Known best as the 'Undisputed King of Trainers', JD Sports reigns supreme as one of the biggest and best global Sports Fashion brands across footwear and apparel.
Founded in 1981 in Greater Manchester, UK, JD Group has achieved remarkable growth through rapid global expansion, now standing as the leading global sports fashion retailer. With over 3,400 stores worldwide, we strive to inspire the emerging generation through a captivating connection to the universal culture of sport, music, and fashion.
In 2017, JD Sports launched in Australia and New Zealand and has since grown to over 70+ stores. We now operate across NSW, VIC, QLD, WA, SA & TAS, with exciting plans for continued expansion.
Our mission? To offer unparalleled service and style to all our consumers. To bring this to life, we offer access to the biggest brands, the best products and a memorable experience that sets us apart.
Working at JD Sports is a state of mind. It's an attitude and a way of challenging the norm. We don’t conform; we create our own path and are elite within our field.
We’re seeking energetic, focused, and passionate individuals to join our team.
THE ROLE
This role is rostered across Monday to Friday with varying shift times. By applying, you’re confirming your availability to work across these days.
At JD Sports, we pride ourselves on operational excellence. As an Operations Manager, you’ll play a pivotal role in ensuring smooth day-to-day running of the store. From inventory management and compliance and loss prevention, you’ll keep everything on track to maximise productivity and deliver the best customer experience.
You’ll work alongside the Store and Assistant Store Manager to lead and coach the team, making sure processes are followed, deadlines are met, and high standards are maintained across both front and back of house.
You will also be responsible, but not limited to the following:
- Oversee deliveries, replenishment, and stock movement to achieve efficiency targets
- Support with rostering, timesheets, and productivity management
- Ensure compliance across cash handling, financial processes, and company policies
- Drive profit protection through training, audits, and proactive loss prevention measures
- Maintain high operational standards across stockrooms, store presentation, and cleanliness
- Coach and develop team members through onboarding, training, and ongoing feedback
- Promote a safe, compliant, and positive working environment at all times
WHO YOU ARE
- Experience in an admin or operations support role
- Inventory management or stock handling experience preferred
- Critical thinking and solutions focused
- Organizational and time management skills
- Attention to detail
- Ability to work toward tight deadlines in a timely manner, without compromising on output
- Proficiency in Microsoft Suite, Excel, Word etc.
- Flexible to adapt to changing workloads and priorities
WHAT’S IN IT FOR YOU?
- Work in a dynamic business and engage with some of the best product and biggest sports fashion brands in the market
- Training and development opportunities to kickstart, evolve and shape your career
- Opportunity to progress across all areas of the business in a wide array of roles including Retail, Support Office, and our Distribution Centre
- Access to our attractive staff discount! This can also be used for friends and family
- Access to our Employee Assistance Program & Mental Health champions
- One month paid parental leave for full-time employees
We are passionate about connecting with driven and skilled individuals who are invested in their development, so that together we can evolve our brand's success, alongside evolving your career.
JD values diversity and inclusion and champions a culture where everyone feels, valued, included, and celebrated.
What are you waiting for? Apply today and kick start your JD Sports Journey.
Please note, be applying for this role you consent for us to complete a VEVO Check in order to verify your working rights where required.
- Department
- Retail
- Role
- Operation Manager
- Locations
- JD Sports Highpoint
- Employment type
- Full-time
